Order Tracking

Thank you very much for shopping at The Boys Depot!

If you would like to check on the status of your order, please provide us with the following information (Name, Order Number, Email Address, Telephone Number) to orders@theboysdepot.com  and a customer service team member will contact you.   It is often necessary for us to contact the manufacturer or artisan to get a current update on the status of an order.    This may take 24-48 hours in some cases, and we will respond to you as soon as possible.    

Thank you again for your order and please let us know if you need further assistance.    E-mail us anytime at orders@theboysdepot.com, or call us toll-free at 1.877.744.7833.  Customer Service Hours are Monday-Friday 9am-4pm. EST.  

Please Note:

•   The Tracking Service Below is available only after an order has shipped.

•    Packages shipped via freight may not have accessible tracking information for up to 48 hours after you receive the tracking number.

•    Some items require special shipping arrangements and may not be trackable.   We are not provided tracking numbers by USPS when shipping to Canada.



Enter the email address used when you purchased your products, along with your order number, to view your order details.

Email Address:  
Order Number:  


Email Us If You Have Forgotten your order number